Privacy Policy

Last updated: 15 June 2026

1. Who we are

Serendib is a marriage-focused dating app for Sri Lankans living in the United States. This Privacy Policy explains what personal information we collect, why we collect it, who we share it with, and the choices and rights you have.

• App name: Serendib
• Legal entity: Sandip Bhattacharya (sole proprietor)
• Mailing address: support@meetserendib.com (please email us and we will provide our mailing address)
• Privacy & support contact: support@meetserendib.com

In this policy, "Serendib," "we," "us," and "our" mean the entity above. "You" and "your" mean a person who uses the app.

This policy applies to the Serendib mobile app (iOS and Android), our website, and related services.

2. The short version

• You must be 18 or older to use Serendib. We do not allow anyone under 18, and we do not knowingly collect data from children.
• We collect what we need to run a dating app: your account info, your profile, your photos and videos, and an approximate location for distance matching.
• We never share your exact GPS location with other users. Other users only ever see a rough distance, like "5 miles away."
• Your verification selfies are private. Only you and our safety team can see them. They are not shown on your profile.
• You can access or delete your account and data at any time, in the app or on our website.
• We do not sell your personal information.

3. What we collect and why

a. Account information

When you sign up, we collect:

• Email address and a password. These are handled through our login provider (Supabase Auth). We store the password securely; we cannot read it.

We use this to create and secure your account and to contact you about your account.

b. Profile information

To build your dating profile, we collect:

• Name (or the name you choose to show)
• Date of birth (used to confirm you are 18+ and to show your age)
• Gender and who you are interested in
• Culture fields: religion, languages (Sinhala / Tamil / English), your home region in Sri Lanka, and your intentions (what you are looking for)
• City and state in the USA
• Interests and an opening question you write
• Photos and videos you upload

We use this to show your profile to potential matches and to power our cultural and distance filters. Some of this (such as religion) may be considered sensitive information under US and other privacy laws. You choose to provide it, and you can edit or remove it at any time.

c. Location information

• We collect an approximate location so we can match you with people near you and show distance.
• We store an approximate point, not your precise GPS coordinates, and we use it only for distance matching.
• Other users never see your exact location. They only ever see an approximate distance, such as "X miles away."
• You can control location permissions in your phone's settings. If you turn location off, distance matching may not work well.

d. Photos, videos, and verification selfies

• Profile photos and videos you upload are stored in our cloud storage (Supabase Storage) and are shown to other users as part of your profile.
• Verification selfies (used to confirm you are a real person) are stored in a private storage bucket. They are not shown on your profile. Only you and our Trust & Safety team can access them, and only to verify your identity and keep the community safe.

e. Safety information

• If you block or report another user, we record that action.
• We keep records of reports to investigate misuse. If a user receives 3 or more reports, their profile may be auto-hidden while we review it.

f. Subscription and billing information

• Serendib plans to offer a 7-day free trial, then $4.99/month.
• Payments are handled by Apple's App Store and Google Play, not by us. We do not collect or store your full credit card or bank details. We receive a confirmation that your subscription is active (through our subscriptions provider, RevenueCat).

g. Technical and usage information

• Basic device and app information (such as device type, app version, and a push notification token so we can send you alerts about matches and messages).
• Basic, privacy-respecting usage information to help the app run and to fix problems.

We do not currently use third-party advertising trackers. If that ever changes, we will update this policy and ask for consent where the law requires it.

4. How we use your information

We use your information to:

• Create and secure your account.
• Build and show your profile to potential matches.
• Provide distance and cultural matching.
• Verify that users are real people (selfie verification).
• Keep the community safe (block, report, and review).
• Send you app notifications (new matches, new messages).
• Manage subscriptions and trials.
• Respond to your questions and requests.
• Comply with the law and enforce our Terms of Service.

5. Who can see your information

• Other users can see the parts of your profile you choose to share: your name, age, photos and videos, culture fields, interests, opening question, and an approximate distance. They cannot see your email, your exact location, or your verification selfies.
• Our Trust & Safety team can see report and verification information when needed to keep the app safe.
• We do not sell your personal information to anyone.

6. Service providers (third parties we use)

We share limited information with trusted companies that help us run Serendib. They are only allowed to use it to provide their service to us.

Each of these companies has its own privacy policy. We may add or change providers as the app grows and will update this list.

7. Data retention and deletion

How long we keep your data

• We keep your information while your account is active.
• We may keep limited safety records (such as reports or blocks) for a reasonable time after deletion to protect the community and meet legal obligations.

How to delete your account and data

You can delete your account at any time:

• In the app: Settings → Delete Account, or
• On our website: meetserendib.com/delete-account.html

When you delete your account, we remove your profile, photos, videos, likes, matches, messages, blocks, reports, and stored files, except where we must keep limited records for legal or safety reasons. Deletion cannot be undone.

8. Your privacy rights

California (CCPA / CPRA)

If you live in California, you have the right to:

• Know what personal information we collect and how we use it.
• Access a copy of your personal information.
• Delete your personal information.
• Correct inaccurate personal information.
• Limit the use of sensitive personal information.
• Opt out of the sale or sharing of personal information — though we do not sell or share your personal information for cross-context advertising.

We will not discriminate against you for using these rights. To make a request, email support@meetserendib.com. We may need to verify your identity first.

Other US states

If you live in a state with its own privacy law (such as Colorado, Connecticut, Virginia, Utah, Texas, and others), you may have similar rights to access, delete, or correct your data. Contact us at the email above and we will honor the rights the law gives you.

GDPR (for completeness)

Serendib is built for people in the USA. If anyone in the UK or European Union uses the app, the GDPR may give them rights to access, correct, delete, restrict, or port their data, and to object to certain processing. Our legal basis for processing is your consent and the performance of our service to you. EU/UK users can contact us at the email above.

9. Children's privacy

Serendib is strictly for adults 18 and older. We do not allow anyone under 18 to use the app, and we do not knowingly collect personal information from children. We check age at sign-up and again with a date-of-birth check during profile setup. If we learn that someone under 18 has created an account, we will delete it. (Note: US children's privacy law, COPPA, covers under-13; our age limit is higher.)

10. Cookies and analytics

• The mobile app does not use website-style cookies.
• Our website may use basic cookies needed to run the site, and may use simple, privacy-respecting analytics. If we add analytics that require consent, we will ask for it.

At this time our website does not use third-party analytics tools (such as Google Analytics). It is hosted on Netlify, which may keep basic, standard server logs (for example IP address and request time) to operate and secure the site. If we add analytics that require consent in the future, we will ask for it first.

11. Security

We take reasonable steps to protect your information, including secure logins, encrypted connections, and a private storage bucket for verification selfies. No system is perfectly secure, but we work to protect your data and to fix problems quickly. If a data breach affects you, we will notify you as required by law.

12. Changes to this policy

We may update this Privacy Policy as the app grows or the law changes. When we make an important change, we will update the "Last updated" date above and, where appropriate, notify you in the app. Please review it from time to time.

13. Contact us

Questions, requests, or privacy concerns:

• Email: support@meetserendib.com
• Mailing address: support@meetserendib.com (please email us and we will provide our mailing address)

This document is a launch draft and must be reviewed by a licensed attorney before Serendib goes live.