Questions

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The questions people ask most, answered plainly. If yours is not here, email us and a real person will reply.

Frequently asked

Sixteen honest answers.

Who is Serendib for?

Sri Lankans anywhere in the world, 18 and over, who want a serious relationship: one that leads to marriage, a home, a life together. If you are Sri Lankan by birth, by heritage, or by family, you belong here.

Which countries is it in?

Serendib is one worldwide community. You can join from anywhere; tell us your country and your city when you sign up. Matching looks close to home first and then across oceans, so someone in London can meet someone in Toronto, and someone in Melbourne can meet someone in Colombo.

We open a region for matching when enough of the community is there, so that nobody walks into an empty room. Joining early is how a region opens sooner.

Is it only for people who want to get married?

It is for people who are serious. Marriage is the intention most members bring, and everything in the app is designed around building a life together, not around endless swiping. You do not have to be ready to get engaged next month. You do need to be honest about wanting something real. Casual dating is not what this is.

How does verification work?

Before anyone can match, they take a quick selfie inside the app. We compare it with their profile photos to confirm a real person is behind them. The selfie is never shown on your profile; only you and our Trust and Safety team can see it, and only to keep the community safe. Everyone you meet has passed the same check.

Is Serendib free?

Yes. Everyone who joins gets the full app free for the first three months from launch on 14 September. Nothing to pay, no card to add. Read about the free period.

What happens after the first three months?

After the free period, Serendib is $9.99 a month, and you can cancel any time. Invite three friends who join and verify, and your next month is free. Founding Members, the first 1,000 people to join, never pay for premium: it is theirs for life.

What is a Founding Member?

The first 1,000 people who join Serendib. Founding Members keep premium for life, carry a permanent Founding Member badge and a member number from #0001 to #1000, get early access to every major feature, and have a voice in what we build next. It is how a community says thank you to the people who believed first.

Can I join on behalf of my son or daughter?

No. Members join for themselves and speak for themselves; that is what makes every conversation real. Family can encourage, and we hope they do. If you are a parent reading this, the best thing you can do is send them this page.

Which languages does Serendib support?

Members can say which languages they speak, Sinhala, Tamil and English, and filter matches by language. Chat in whichever language the two of you share.

Do you use horoscopes or Poruttam?

Only if you want us to. Poruttam (horoscope) compatibility is optional and private. It is shown only when both people have chosen to share it, and it never changes who you see or who sees you unless you turn it on. The person comes first.

How do you keep people safe?

Selfie verification before anyone can match. Block and report in one tap, with a real person reviewing every report. No exact location is ever shown, only a rounded distance. Adults only. No selling of data and no ad trackers. The whole list is on our Safety page.

Can people see where I live?

No. Other members see a rounded distance, like "about 6 miles away". Never a map pin, never a street. You choose how far the app looks for matches.

Can I delete my account?

Yes, any time, in the app in a few taps, or by email if you can no longer log in. Your profile, photos, matches and messages are removed. The steps are on our delete your account page.

When is the app available, and on which phones?

The doors open on 14 September 2026, on iPhone and Android. Join now with your email, country and city, and we will write to you the moment the app is live where you are.

Does Serendib sell my data or show me ads?

No. We do not sell your personal information to anyone, and we do not use advertising trackers or third-party analytics. Our Privacy Policy says exactly what we collect and why.

How do I get help?

Email support@meetserendib.com and a real person will reply. If your question is about your account, write from the email address you signed up with. Our Support page has more.

Still wondering about something? Email support@meetserendib.com.

Come home together.

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Free for everyone for the first three months · The first 1,000 keep premium for life